New: Records of serviced technology
If you provide service to your customers, you should not throw away a single opportunity to record information about the customer's installed technology in a structured way. This includes both currently serviced equipment and potential equipment that you want to work on in the future. Regardless of whether you or someone else supplied the technology.
A good record of your customers' installed technology will help you be the best assistant to your customers in ensuring the sustainability of their operations. It will also serve you to generate revenue from service activities. In addition to high quality service, complemented by professional communication with the help of ATOLLON, contracting other service events will be a breeze.
Who is the functionality for?The typical user is a sales and service organization that takes care of its customers' installed technology throughout all phases of its life - from sale, installation, warranty service, regular safety inspections or post-warranty repairs.
What equipment can be recorded?Atollon does not limit your imagination. From tractors, to laboratory instruments, petrol stations, electronics, to software licenses. During system configuration, you can define the types of equipment, their required details / tabs, related reports (documents generated during service intervention), reporting, etc. More experienced users can configure everything themselves. For those who do not have the time, an ATOLLON consultant will be happy to help.