If you’ve ever wondered about how to capture all business communication without losing revenues and without the need to invest more human capital to archive correspondence, then this article is for you.

Who Owns Your Company’s Communication?

In Outlook (or even with another e-mail client), the mail is fully owned by the user (sender or recipient of the message), which works well with private messaging. But what happens when we use this e-mail solution for business purposes? In this case, the user is also the owner of the company reports. The amount of communication (usually hundreds of messages a day) leads the communication leader to create a number of custom folders into which directs reports have access to. From the user perspective, this setup works, but how about the perspective of the company overall? Do you really want each worker creating individual communications solutions and creating databases that are completely independent of other company systems?

How Easily Can You Trace Your Corporate Messages?

Would it not be better for a company or work team to save all corporate communication in shared folders? In the case of a combination of Outlook + Exchange, this is relatively easy. Determine the company’s mail system administrators who are allowed to create shared folders. In the case of a few components across the firm, this solution is sufficient. But what happens if the company needs to monitor communications immediately after the establishment of a potential customer (e.g., automatically registered from a given site or trader) or immediately after the establishment of a project business case, etc. Do you really want to waste time with manual folder creation?

Implement a Great Corporate Communication System With Atollon

Unlike Outlook, Atollon provides auto-creation of a mailbox for each client and each project or business case in your company, even into the thousands, if necessary. With our solution, it is possible to navigate more easily, as well as send messages from external e-mail systems. Atollon does not only solve context storage, but also storage for other types of reports, starting with the document, sent materials, and invoicing with the appropriate e-mail correspondence.